Reservations should only be made by citizens of legal age.
The stays are booked according to the prices charged at the time of booking, affected by any promotions or discounts that may be in effect. Any subsequent price decrease that may occur does not entitle the customer to any price adjustment, reimbursement or compensation.
When the customer requests a reservation, the room (s) are prevented from receiving new reservations by other interested parties. For this reason, the customer has a maximum of 24 hours to pay the value of the stay and send us the proof.
No show, late arrival or early departure
The customer must pay 50% of the total amount if he cancels after making the reservation, or the total amount of the reservation if he cancels within 15 days or less of the arrival date.
In case of no-show, the guest will have to pay the full amount of the reservation.
In the case of the refund of any amount, if there are charges, they are at the customer's expense, being deducted from the amount to be refunded.
No amounts will be refunded for late check-in and / or early check-out, even if announced in advance.
We recommend that you have travel insurance that includes "cancellation and interruption".
Persons who have not checked in are not allowed to enter or remain on the property. Violation of this rule implies the immediate termination of the guest's stay, without the right to any refund or indemnity.